Privacy Policy
Last updated: 10 March 2026
Swan Compliance is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect your personal data when you use our website or contact us regarding our services.
This policy is written in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who We Are
Swan Compliance provides electrical testing, inspection and compliance services across the United Kingdom.
Swan Compliance
The Willow Centre – Unit 3
Kingsdale Business Centre
Regina Road
Chelmsford
Essex
CM1 1PE
United Kingdom
If you have any questions about this privacy policy or how we handle your data, please contact us:
Email: info@swancompliance.co.uk
Phone: 01245 922377
What Information We Collect
We may collect and process the following information:
Information you provide directly:
- Name
- Email address
- Phone number
- Business name
- Property or service location
- Details of the service you require
- Messages submitted via our contact form
Automatically collected information:
When you visit our website we may collect:
- IP address
- Browser type and version
- Pages visited
- Date and time of visits
- Referring website
This information helps us understand how visitors use our website.
How We Use Your Information
We use your information to:
- Respond to enquiries submitted through our website
- Provide quotes for electrical compliance services
- Deliver and manage our services
- Communicate with you regarding your enquiry or project
- Improve our website and services
We will only use your personal data where we have a lawful basis to do so.
Legal Basis for Processing Data
Under UK GDPR, we rely on the following lawful bases:
- Legitimate Interest – To respond to enquiries and provide services.
- Contractual Necessity – Where processing your information is necessary to provide a service you have requested.
- Consent – Where you have given consent to contact you.
How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access.
Your information may be stored securely using trusted service providers such as website hosting providers, email systems, or CRM systems.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy.
Sharing Your Information
We do not sell or rent your personal data.
Your information may be shared with trusted third parties only where necessary, such as website hosting providers, IT support providers, and professional advisors.
These parties are required to keep your information secure and confidential.
Cookies
Our website may use cookies to improve user experience and understand how visitors interact with the site.
Cookies are small files stored on your device that help analyse website traffic and performance.
You can control cookies through your browser settings.
Your Data Protection Rights
Under UK data protection law, you have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to processing of your data
- Request restriction of processing
- Request transfer of your data to another organisation
To exercise any of these rights, please contact: info@swancompliance.co.uk
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any updates will be posted on this page.
Contact Us
If you have any questions about this privacy policy or how we handle your data, please contact:
Swan Compliance
The Willow Centre – Unit 3
Kingsdale Business Centre
Regina Road
Chelmsford
Essex
CM1 1PE
United Kingdom
Email: info@swancompliance.co.uk
Phone: 01245 92237